If your U.S. Mail has been returned to BNY (whether it be check, statement or tax document) we are required to code your account as "lost." To release your account out of a "lost" status, please use the following directions:
1. Please submit an original letter of instructions requesting a release of Lost Holder Status and, if applicable include a change of address request, signed by all holders.
2. W-9 or W-8 Form — Be sure to use the IRS's most recent version, available at www.irs.gov/forms-instructions